What is the VIP Rewards Club?
It’s a special rewards program only available at all Sidelines Sports Eatery & Pub and Italian Grille Locations. Earn points, spend points and receive special offers just for being a member. Plus, there will be plenty of great surprises along the way.
WHAT ARE THE MAIN BENEFITS OF BEING A MEMBER?
The big benefit is you receive points every time you visit any of our locations, and you can spend those points for food and drink at a later date. Earn at least 1 point for every dollar spent.
The more you spend, the bigger your reward. Once you reach 500 points for the year, you’ll achieve SILVER status and earn 1.1 point for each dollar spent. After 1,000 points for the year, you’ll achieve GOLD status and earn 1.2 points for each dollar spent. And, after 1,500 points for the year you’ll achieve PLATINUM status and earn 1.3 points for each dollar spent.
Plus you receive a FREE appetizer at Silver, Gold and Platinum status!
You’ll receive a great birthday gift and an anniversary gift every year, just for joining and registering.
That’s just a small taste of everything in store for you as a VIP Rewards Member.
WHAT IF I ALREADY HAVE AN OLD SILVER SIDELINES VIP OR A BLACK SIDELINES ITALIAN REWARD CARD?
If you already have a silver Sidelines VIP Card or a black Sidelines Italian Reward card, don’t worry. All of your points have been transferred to the new VIP rewards system.
You can still use these cards in our restaurants, but we strongly encourage you to log into our new system and update your profile. You’ll immediately receive 30 points for updating your profile and receive a ton of other benefits for being a registered VIP Rewards Member.
Go HERE for full instructions on how to login and update your profile for the first time.
If you have BOTH cards, use either number on the back of the cards to register and update your profile. Once you have successfully logged in and updated your profile, send an email to sidelinestoledo@gmail.com with the other card number and we will add it to your account.
HOW DO I GET A VIP REWARDS CARD?
Just visit any Sidelines Sports Eatery or Italian Grille location and ask your server for one. Make sure to tell them you’ve already registered as a member so they can associate your new card with your account.
Lots of customers like to have a card, but as long as you have registered or updated your profile, you won’t need a card to collect and redeem points. You can use your email, phone number or show the app on your phone, instead of flashing your VIP Rewards card.
WHAT DOES IT MEAN TO BE A SILVER, GOLD OR PLATINUM LEVEL MEMBER?
The more you spend, the bigger the reward! We track the points you earn during the calendar year, and when you reach certain levels, we increase the points you earn.
SILVER: Once you reach 500 points for the year, you’ll achieve SILVER status and earn 1.1 point for each dollar spent.
GOLD: After earning 1,000 points for the year, you’ll achieve GOLD status and earn 1.2 points for each dollar spent.
PLATINUM: After 1,500 points for the year you’ll achieve PLATINUM status and earn 1.3 points for each dollar spent.
At each level, you’ll receive a FREE Appetizer at any of our locations.
We remember your status level for the rest of the year, and you maintain that status for the next calendar year as well! So, get busy… start earning those points!
CAN MY REWARDS BE USED AT SIDELINES SPORTS EATERY AND ITALIAN GRILLE?
Yes! Previously, points and rewards could not be used at both of our restaurant brands. But now you can earn and spend points and rewards at any Sidelines Sports Eatery or Italian Grill location.
DO I NEED TO SIGNUP / REGISTER IN ORDER TO PARTICIPATE?
No. You can simply request a VIP Rewards card and use it every time you visit.
However, you won’t receive your annual birthday gift, anniversary gift and other “members only” specials during the year. Plus, if you lose your card or have it stolen, we won’t be able to recover your points or your account.
Register your card now by following the instructions on THIS page.
HOW DO I RECEIVE 30 BONUS POINTS?
Earn 30 Bonus points on your account in one of two ways:
HOW DO I EARN POINTS?
Visit any location and present your VIP Rewards Card at checkout. Your server will make sure you receive your points.
If you have registered or updated your profile, you can use your email, phone number or account number at checkout.
WHEN DO I GET MY POINTS?
Points are applied to your account immediately as they are earned.
HOW MANY POINTS DO I RECEIVE?
You’ll receive at least 1 point for each dollar spent in our restaurants. As you spend more during the year, you’ll achieve Silver, Gold and Platinum levels. These levels mean you’ll earn more than 1 point for every dollar spent.
There will be opportunities to earn more points for special events or specific purchases. For example, every Tuesday is Double Point Tuesday where you’ll earn double the normal level of points.
HOW DO I IDENTIFY MYSELF AS VIP REWARDS MEMBER IN THE RESTAURANT?
We love it when customers flash their card, which is one way to make yourself known to your server. If you have already registered/updated your profile, you can also identify yourself by showing the app, providing your email, or even giving your phone number.
HOW MANY POINTS DO I NEED IN ORDER TO USE THEM FOR A PURCHASE? HOW DO I REDEEM MY POINTS FOR PURCHASE OR USE AN OFFER?
Simply let your server know you want to use points for your purchase. If you have an active offer, just let them know that as well and they’ll take it from there.
Points can be used for purchases in the following increments:
$10 – 200 points
$20 – 400 points
$30 – 600 points
$50 – 1,000 points
$75 – 1,500 points
$100 – 2,000 points
No partial use permitted, so make sure your total bill is more than the amount you want to redeem.
HOW DO I CHECK MY POINT BALANCE, OFFERS AND REWARDS?
Either log into the app or login on our loyalty website HERE to see everything there is to know about your account. You can also update your profile, see your transaction history, and a bunch of other great stuff.
IS THERE A SIDELINES VIP REWARDS APP?
Yep… and it is very cool and useful. We think you should download it right now:
iPhone https://itunes.apple.com/us/app/sidelines-vip-rewards-club/id1276355719?mt=8
Android https://play.google.com/store/apps/details?id=com.mobileappsuite.sidelines&hl=en